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When installing the Five9 softphone ((DMG for Mac or MSI for Windows) application on your system, it's crucial to ensure that the installation process completes successfully. Here's a guide to veri...

Bookmarking a page in Google Chrome allows you to quickly access websites you visit often. Follow these steps to create and manage bookmarks on a Windows computer. Step 1: Open the Website Launc...

Open your web browser and navigate to the URL https://login.five9.com/  Log in using your Five9 username and password: Enter your Five9 username and password into the provided fields on the login ...

On your first day, the IT department will add you to a Google Space: IT Support (Onboarding) You can use this chatroom for any technical questions or issues you may encounter.  Follow these steps t...

Please follow the instructions below to join a remote session with our IT support team. Step 1: Check Your Equipment Before the session Make sure your computer is set up and connected to the inter...

👉Install the Authenticator Extension Open Chrome. Go to the Chrome Web Store: Visit https://chromewebstore.google.com Search for "Authenticator": Look for the Authenticator extension. Add t...

👉 Install the Authenticator app To install the Authenticator app on an Android device, scan the QR code below or click here to open the download page from your mobile device. To install the...

⏩Logging in Navigate to: https://login.mimecast.com Enter your PDR Email Address in the logon screen. Click on the Next button. Select Cloud from the dropdown In the Password field, enter the ...

      Affected Users: QA Reps Note: Ensure that Live monitoring is working in Virtual Observer before proceeding with these steps. The "Show Screen View" feature may encounter an error if the use...