Tina
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Recent activity by Tina-
Venn Onboarding Guide
Venn allows you to securely access your work environment without storing any client or personal information locally on your device. ✨Why Venn? We use Venn to ensure the utmost security of client ...
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Venn Installation Guide: Setting Up Your Venn Environment
Introduction Venn is an innovative platform designed to streamline your workflow and enhance collaboration. This guide provides step-by-step instructions for installing Venn on your computer, ensur...
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How to Login and Submit a Support Ticket
Go to https://servicedesk.pacificdebt.com/hc/en-us Click "Sign In" Sign in with Google (your PDR email and password) Navigate to the Ticket Submission Form Once logged in, locate the "Submit ...
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How to Sync Your PDR Email in Chrome from Venn Workplace:
👉Open Chrome: Launch the Google Chrome app from Venn. 👉Access Profile: In the top-right corner, click on your profile icon. 👉Turn on Sync: Click on "Turn on sync." 👉Sign In to Google Ac...
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Instructions for Joining Remote IT Support Session
Please follow the instructions below to join a remote session with our IT support team. Step 1: Check Your Equipment Before the session Make sure your computer is set up and connected to the inter...
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Setting Up the Authenticator Extension in Chrome
👉Install the Authenticator Extension Open Chrome. Go to the Chrome Web Store: Visit https://chromewebstore.google.com Search for "Authenticator": Look for the Authenticator extension. Add t...
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How to Download and Install Microsoft Authenticator
👉 Install the Authenticator app To install the Authenticator app on an Android device, scan the QR code below or click here to open the download page from your mobile device. To install the...
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Mimecast Portal: Logging in/Setting your Password/How to register for 2-Step Authentication
⏩Logging in Navigate to: https://login.mimecast.com Enter your PDR Email Address in the logon screen. Click on the Next button. Select Cloud from the dropdown In the Password field, enter the ...
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Integrating VLC Media Player into Venn
VLC Media Player stands out as a versatile multimedia tool, supporting a wide range of audio and video formats. Step 1: Download and Install VLC Media Player on Your Device: Visit the official VLC...
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How to Enable Show Screen View in Five9
Affected Users: QA Reps Note: Ensure that Live monitoring is working in Virtual Observer before proceeding with these steps. The "Show Screen View" feature may encounter an error if the use...