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Please reach out to ITSD to perform all the steps below for a smooth transition: 1. Document the OS Version Note the Operating System version in the ticket for record-keeping purposes. 2. Inst...

🌈Step 1: Login to Five9 Platform Visit login.five9.com Log in using your Five9 username and password.   🌈Step 2: Access Support and Training After logging in, click on "Support and Training" ...

Go to Velocify: Click here to launch the Velocify website Click "Forgot Password?": This link is below the login fields. Enter Your Email: Type in your PDR email. Check Your Email: Look fo...

When installing the Five9 softphone ((DMG for Mac or MSI for Windows) application on your system, it's crucial to ensure that the installation process completes successfully. Here's a guide to veri...

💥Windows: 1. Open Google Chrome: Launch the Google Chrome browser on your Windows computer. 2. Navigate to the Page: Go to the webpage you want to bookmark. 3. Click on the Star Icon: Look for...

Open your web browser and navigate to the URL https://login.five9.com/  Log in using your Five9 username and password: Enter your Five9 username and password into the provided fields on the login ...

On your first day, the IT department will add you to a Google Space: IT Support (Onboarding) You can use this chatroom for any technical questions or issues you may encounter.  Follow these steps t...

✨Explore Venn Package: After installation, you may explore the Venn package for comprehensive reference materials and features. Feel free to review this information at your own convenience whenever...

How to add a Venn shortcut to the taskbar in Windows and the dock in macOS 📍Windows: Pinning Venn Workplace to Taskbar Launch the Venn Workplace App: Open the Venn Workplace application on your Wi...