Tina

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  • How to bookmark a page in Google Chrome on both Windows and Mac

    💥Windows: 1. Open Google Chrome: Launch the Google Chrome browser on your Windows computer. 2. Navigate to the Page: Go to the webpage you want to bookmark. 3. Click on the Star Icon: Look for...

  • Logging in to the Five9 Agent Console

    Open your web browser and navigate to the URL https://login.five9.com/  Log in using your Five9 username and password: Enter your Five9 username and password into the provided fields on the login ...

  • Google Space: IT Support (Onboarding)

    On your first day, the IT department will add you to a Google Space: IT Support (Onboarding) You can use this chatroom for any technical questions or issues you may encounter.  Follow these steps t...

  • Venn Workplace Reference Materials

    ✨Explore Venn Package: After installation, you may explore the Venn package for comprehensive reference materials and features. Feel free to review this information at your own convenience whenever...

  • How to add a Venn shortcut to the taskbar in Windows and the dock in macOS

    How to add a Venn shortcut to the taskbar in Windows and the dock in macOS 📍Windows: Pinning Venn Workplace to Taskbar Launch the Venn Workplace App: Open the Venn Workplace application on your Wi...

  • Venn Onboarding Guide

    Venn allows you to securely access your work environment without storing any client or personal information locally on your device.   ✨Why Venn? We use Venn to ensure the utmost security of client ...

  • Venn Installation Guide: Setting Up Your Venn Environment

    Introduction Venn is an innovative platform designed to streamline your workflow and enhance collaboration. This guide provides step-by-step instructions for installing Venn on your computer, ensur...

  • How to Login and Submit a Support Ticket

    Go to https://servicedesk.pacificdebt.com/hc/en-us Click "Sign In" Sign in with Google (your PDR email and password) Navigate to the Ticket Submission Form Once logged in, locate the "Submit ...

  • How to Sync Your PDR Email in Chrome from Venn Workplace:

    👉Open Chrome: Launch the Google Chrome app from Venn.   👉Access Profile: In the top-right corner, click on your profile icon. 👉Turn on Sync:   Click on "Turn on sync." 👉Sign In to Google Ac...