Approval Triggers for Requests

Some requests require management or HR approval before they are processed. The following forms trigger approvals:

• Change Request Form – Permissions, access, or IT changes (REQUIRES MANAGEMENT APPROVAL)

• Position Change Request – Employee role or department changes (REQUIRES MANAGEMENT APPROVAL)

• Data & Development Request Form – PowerBI dashboard requests (may require management approval)

• New IT Project Request – Proposals for IT projects (REQUIRES MANAGEMENT APPROVAL)

• Termination Form – Employee offboarding (HR only)

• Onboard Form – New hire setup or equipment (HR only; should only be submitted by HR)

How Approval Works:

1. Submit your request using the appropriate form in Zendesk.

2. If approval is required, ITSD will initiate the approval process.

3. You will receive email updates when the request is approved, denied, or requires more information.

✅ Tip: Always provide complete details in the Description field to avoid delays in approval.