New PDR Computer Activation Steps

Overview

This guide provides step-by-step instructions for activating a brand-new company computer.

Step 1: Initial Setup

1. Unbox the device and power it on.
2. Connect to a stable internet connection (Wi-Fi or Ethernet).
3. When prompted, select "Yes" to confirm this is a work device.

Step 2: Log in with Microsoft Credentials

1. Use the PDR Microsoft Credentials sent in the order confirmation email.
2. Enter the provided username and password to sign in.

Step 3: Name and Register the Device

1. When prompted to name the device, follow the naming convention:
   PDR-FirstLast (e.g., PDR-JohnDoe).
2. Register the device by entering the following details:
   • First Name & Last Name
   • PDR Email Address
   • Personal Cell Phone Number

3. Important: Uncheck the option to use the email for McAfee setup.

Step 4: Security and Authentication Setup

1. If prompted for Face or Fingerprint Sign-In, skip this step for now.

2. Windows Hello Authentication: Approve the request on the Microsoft Authenticator App.

3. Set up a PIN (Make sure to report your PIN to IT for documentation).

Step 5: Post-Activation Steps

1. Verify that login was successful.
2. Confirm that the device is activated with Windows 11 Pro.
3. Contact IT for next steps, including required software installations.

Common Issues & Solutions

• If login fails: Double-check the credentials and ensure the device is connected to the internet.
• If Windows Hello doesn’t authenticate: Restart the device then try again or reach out to IT for an MFA reset.
• If the PIN setup fails: Contact IT for further assistance.

Next Steps: Software Installation

Once the device is activated, refer to the New Device Software Installation Guide for necessary applications and configurations.

For further assistance, contact IT Support.

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