New PDR Computer Activation Steps

Purpose:
This guide provides step-by-step instructions for activating a PDR computer, connecting it to your work account, and ensuring it is ready for use.

Step 1: Initial Setup

1. Unbox and Power On
   • Remove the device from packaging and turn it on.
   • Select your country and keyboard layout. If prompted, you may add a second keyboard layout.
2. Connect to the Internet
   • Use Wi-Fi or Ethernet for a stable connection.
   • Windows will automatically check for and download critical updates.
   • Important: The device may restart once or twice. Do not turn off the device during this process.
3. Name Your PC
   • When prompted, enter your PC name using the format: PDR-FirstnameLastname (e.g., PDR-JohnDoe).
   • Note: Use dashes instead of spaces.

Step 2: Connecting to Your Work Account

1. Select Work Setup
   • Choose “Set up for work or school” and click Next.
2. Sign in with Company Credentials
   • Enter your company email address (e.g., jdoe@pacificdebt.com) and click Next.
   • On the Microsoft login page, enter your temporary password provided by IT and click Sign in.
   • Complete Multi-Factor Authentication (MFA) as instructed (approve via Microsoft Authenticator app or enter a one-time code).
   • Windows will automatically join your device to your organization’s Microsoft Entra ID (formerly Azure AD).
3. Create a Device PIN
   • Enter a new PIN that meets company security requirements.
   • Confirm the PIN and click OK.
   • Important: Uncheck the option to use your email for McAfee setup.

Step 3: Skip Optional Customization Screens

• If Windows prompts you with screens like “Let’s customize your experience,” click Skip or Next.
• Your IT department has pre-configured all necessary settings.

Step 4: Finalizing Setup

Windows will now complete the setup by:

• Applying company security policies via Microsoft Intune.
• Installing required company apps and configurations.
• Finalizing account and device enrollment.

Note: This may take 5–15 minutes. You will see a “Hi [Your Name]” screen with a progress spinner. Do not turn off the device during this process.

Step 5: Desktop Access

• Once setup is complete, you will reach the Windows 11 desktop.
• Your device is now enrolled, secured, and ready for work.

Step 6: Post-Activation Steps

1. Verify that login is successful.
2. Confirm that the device is activated with Windows 11 Pro.
3. Contact IT for next steps, including any required software installations.

Common Issues & Solutions

Need More Help?
For additional support, contact IT Support.