Quick Guide to Accessing Five9 University

🌈Step 1: Login to Five9 Platform

• Visit login.five9.com
• Log in using your Five9 username and password.

🌈Step 2: Access Support and Training

• After logging in, click on "Support and Training"

🌈Step 3: Navigate to Five9 University

• In the Support and Training section, find and select "Five9 University."

🌈Step 4: Choose Training Based on Your Role

• Within Five9 University, browse the available training options based on your role
• (e.g., administrator, supervisor, agent). All will be required to take these two specific courses.

🌈Step 5: View Courses

• Explore the courses relevant to your role and click on the desired course to view its details.

💡Following these steps will allow you to quickly access Five9 University, find role-specific training, and view the courses that cater to your specific needs.