How to check the Five9 Softphone Installation Status

When installing the Five9 softphone ((DMG for Mac or MSI for Windows) application on your system, it's crucial to ensure that the installation process completes successfully. Here's a guide to verify the installation status:

🤖 On Windows systems:

• Navigate to the taskbar located at the bottom of the screen.
• Look for the system tray area, usually located on the right-hand side of the taskbar.
• Check for the presence of the Five9 icon.
• It appears as a small blue cloud with a gold key in the center of it.
• If the Five9 icon is visible in the system tray, the softphone has been successfully installed.

🤖 Verification on Mac:

• On Mac systems, look for the menu bar at the top of the screen.
• Locate the menu bar icons, typically located on the right-hand side.
• Look for the Five9 icon, which resembles a small blue cloud with a gold key in the center.
• If the Five9 icon is visible in the menu bar, the softphone has been successfully installed.