Tina
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Recent activity by Tina-
Instructions for Joining Remote IT Support Session
Please follow the instructions below to join a remote session with our IT support team. Step 1: Check Your Equipment Before the session Make sure your computer is set up and connected to the inter...
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Setting Up the Authenticator Extension in Chrome
👉Install the Authenticator Extension Open Chrome. Go to the Chrome Web Store: Visit https://chromewebstore.google.com Search for "Authenticator": Look for the Authenticator extension. Add t...
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How to Download and Install Microsoft Authenticator
👉 Install the Authenticator app To install the Authenticator app on an Android device, scan the QR code below or click here to open the download page from your mobile device. To install the...
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Mimecast Portal: Logging in/Setting your Password/How to register for 2-Step Authentication
⏩Logging in Navigate to: https://login.mimecast.com Enter your PDR Email Address in the logon screen. Click on the Next button. Select Cloud from the dropdown In the Password field, enter the ...
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Integrating VLC Media Player into Venn
VLC Media Player stands out as a versatile multimedia tool, supporting a wide range of audio and video formats. Step 1: Download and Install VLC Media Player on Your Device: Visit the official VLC...
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How to Enable Show Screen View in Five9
   Affected Users: QA Reps Note: Ensure that Live monitoring is working in Virtual Observer before proceeding with these steps. The "Show Screen View" feature may encounter an error if the use...
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How to activate your Fax.Plus account
Here's what you need to do to activate your Fax.Plus account: Check Your Inbox: Search your email for an invitation from Fax.Plus. The subject line should be "Join Pacific Debt, Inc.'s online fax ...
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How to run Windows 11 updates
Once the Windows 11 upgrade has been tested and validated for your PC, Windows Update will indicate that it's ready for installation. Click on the Start button, usually located at the bottom-lef...
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Update macOS on Mac
Use Software Update to install updates and upgrades for macOS and its built-in apps, including Safari. Before installing new software, it's a good idea to back up your Mac. If you have an extern...
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How to check Windows Update
Keeping your Windows operating system up to date is crucial for maintaining system security, stability, and performance. Microsoft regularly releases updates to address vulnerabilities, improve fun...