Tina
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Recent activity by Tina-
New/Replacement PDR Computer Setup
Please reach out to ITSD to perform all the steps below for a smooth transition: 1. Document the OS Version Note the Operating System version in the ticket for record-keeping purposes. 2. Inst...
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Quick Guide to Accessing Five9 University
🌈Step 1: Login to Five9 Platform Visit login.five9.com Log in using your Five9 username and password.  🌈Step 2: Access Support and Training After logging in, click on "Support and Training" ...
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Quick Guide: Resetting Your Password in Velocify
Go to Velocify: Click here to launch the Velocify website Click "Forgot Password?": This link is below the login fields. Enter Your Email: Type in your PDR email. Check Your Email: Look fo...
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How to check the Five9 Softphone Installation Status
When installing the Five9 softphone ((DMG for Mac or MSI for Windows) application on your system, it's crucial to ensure that the installation process completes successfully. Here's a guide to veri...